Product recall
If you have purchased a GPS520 or GPM501 after 12th June 2024. Please read on. We are issuing an urgent safety recall of the following products, due to a potential safety hazard. This product has the potential to overheat and in extreme cases, after prolonged use there is a reported risk of fire.
ITEM NAME | SKU | BATCH NUMBER | PURCHASE DATE |
SGS 52cc Petrol Brush Cutter/Strimmer | GPS520 | SGS PC-0001~0924, SGS PC-3384~04307 | 12/6/2024 – 20/7/2024 |
SGS 52cc Petrol Multi-Tool | GPM501 | SGS PC-0925~1848, | 12/6/2024 – 20/7/2024 |
You can find the batch number engraved on the engine.
You will shortly receive a full refund of your purchase price for the affected items within the next 5 working days.
We would ask you to destroy the product & refrain from its use immediately.
If you wish to send the item back to SGS Engineering, then please contact our customer service team who will arrange collection at our cost, over the next few days.
Email: [email protected]
Phone: 01332 576850 (opt 2)
We understand this may be inconvenient, but your safety is our top priority.
We sincerely apologise for any inconvenience this may cause and appreciate your understanding and prompt attention to this matter.
If you ignore this instruction, then the risk is your liability.
For any further help or information please contact our customer services team or use the contact form.